Vacancy details

Service Administrator- Permanent- Yate

Salary range: £16k - £18k Categories: Administration Employment term: Permanent Location: North Bristol Vacancy Status: Vacancy Open Posted on: November 27th, 2018 Apply now

 Service Administrator

Working hours: 37.5 hrs per week

Salary: £17,500 plus benefits

Location: Yate

 

Our lovely client, a successful company specialising in security systems is urgently looking for a Service Administrator to join their friendly team.

They are looking for an enthusiastic, self-motivated individual who can prioritise their own workload whilst also being a team player.

Main duties will include, but are not limited to:

  • Dealing with day to day service department queries on telephone & email
  • The accurate logging & updating of calls using MS Office package/Alarm-master
  • Sending quotes to customers
  • Ordering kit through suppliers and creating purchase orders
  • Answering telephone & processing as appropriate, giving excellent customer service by liaising the progression of jobs with customers & the team of engineers
  • Assisting with the quotation process and admin surrounding
  • Assisting with the downloading of CCTV footage and admin tasks surrounding, in line with company GDPR and retentions policies.
  • Dealing with general administrative tasks

The ideal candidate for the position will possess:

  • Previous office experience, preferably within the service industry with a proven track record in delivering excellent customer service
  • Strong IT skills and competent user of Windows 10, Microsoft Office, & Outlook Express
  • Excellent communication skills, both written & verbal
  • Excellent data entry skills
  • A knowledge of Sage 50 Accounts is desirable but not essential
  • The ability to prioritise and proactively manage your own workload, as well as working under pressure
  • The ability to work on your own initiative
  • Have accuracy and attention to detail

 

If you are an enthusiastic administrator with the necessary skills and experience looking for a new challenge, please click apply today!

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