Operations Coordinator
Salary £25K – £40K DOE + excellent benefits package
Bristol
Our client is a hugely successful international software company at an exciting time of growth. This role is the perfect opportunity for someone with extensive administration experience and excellent organisational skills looking for an operational role. The company have won numerous awards including Employer of the Year 2021 and have a great team culture with an emphasis on employee development. As well as working from a brand new bespoke-designed office with game zone and Bristol’s largest roof terrace, they also sponsor a range of high- profile Bristol sports teams and support charitable causes.
The Role
We are looking for an Operations Assistant/Manager to manage resourcing, meetings and the organisation of the operations team, incorporating the consulting, project management, technical and support teams. Working with members of the operations team as well as customers and prospective clients, you will manage the resource plan to ensure resourcing is controlled in advance.
Main responsibilities:
- Managing and owning the resource plan
- Producing bi-monthly reports on the resource plan for the CEO’s board meetings
- Producing monthly utilisation reports
- Liaising with external stakeholders and internal colleagues to ensure meetings are booked at mutually agreeable times
- Proactively flagging potential issues with resourcing
- Scheduling meetings and training sessions, including rearranging pre-booked meetings, to ensure colleagues’ diaries are booked appropriately
- Working closely with the Head of Operations to tweak the resource plan where needed
- Providing adhoc administration support for the operations team
- Reaching out to customers to arrange meetings and workshops in advance
The ideal candidate will be a reliable, high-energy individual with the ability to communicate with people at all levels, with exceptional organisational skills and the ability to persuade stakeholders to meet scheduling requests with mutually agreeable success.
Essential qualifications and experience
- Previous experience in an administrative role
- Experience communicating with external stakeholders
- Use of the Microsoft Office suite, including Word, Excel and PowerPoint
- Ability to manage up as well as down
- Previous experience in a tech company
- Previous experience in a professional services background
- Diary management
Desired qualifications and experience
- Previous experience in a tech company
- Previous experience from professional services background
- Diary management
- Degree education
Whilst we would love to respond to every applicant applying to our roles, we are unable to reply to everyone due to the high number of CV’s we receive on a daily basis. Please be aware that if you haven’t been contacted within 10 working days then unfortunately you have not been successful this time around.
