Vacancy details

Customer Service Executive

Salary range: £23k - £25k Categories: Administration, Customer Service, Miscellaneous Employment term: Permanent Location: West Bristol Vacancy Status: Vacancy Open Posted on: May 25th, 2023 Apply now

Customer Service Executive

Clevedon, Bristol

Salary £23,000 – £25,000

Hybrid working (3 days per week in the office)

This is a really exciting opportunity to join a dynamic team within a privately owned company in the aviation sector.  The role involves developing and growing the already well-established business delivering their services to customers across the UK and internationally.

The job

You will be providing admin support to the Business and Communications Manager ensuring a smooth operation for their business and consumer clients.

  • Maintain great relations with customers
  • Support research and generation of new prospects using a variety of channels
  • Maintain accurate information on CRM system
  • Respond and follow up on inbound enquiries
  • Maintain a competitor activity spreadsheet
  • Gain a good understanding of services to advise customers
  • Provide additional support to the team as required

The Person

You will need proven customer service and admin experience and excellent verbal and written communication skills.

  • A dynamic approach to working with B2B and B2C customers, identifying needs and helping ensure a high level of customer satisfaction
  • Clear and confident communication skills
  • Well organised and able to prioritise
  • Be passionate about sales and service
  • Confident using Microsoft Office Suite
  • B2B customer experience and working with a CRM system desirable




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