Communications Coordinator

COMMUNICATIONS COORDINATOR

FAREHAM, HAMPSHIRE

SALARY £25,947

This is a great opportunity to join a superb charity supporting vulnerable people in the community. This role will support the executive director of transformation and business improvement in developing and implementing the charity’s communications strategy.

Main Responsibilities

• Coordinate our external and internal communication
• Support our transformation work, including ensuring key messages are communicated in a positive and effective way and staff are engaged

• Make updates and publish new content to our website
• Content creation, uploading, scheduling and engaging on our social media channels
• Write or outsource to a trusted third party our annual reports, blogs, newsletters, articles and press releases
• Be the first point of contact with the media
• Make updates and publish new content to our intranet, also ensuring content from other contributors is accurate and up to date
• Develop and maintain an internal and external communications calendar
• Track key performance indicators, working to agreed targets
• Produce regular briefings for staff, clients and other stakeholders, maintaining accurate contact information
• Build and maintain effective relationships, ranging from staff in our frontline services to journalists to media partners
• Monitor and co-ordinate the communications budget
• Arrange photography or videography
• Prepare award submissions
• Facilitate the receipt of donations

SKILLS & EXPERIENCE

• Experience of communications, public relations and marketing
• Excellent verbal and written communication skills – proven ability to adapt written style for different audiences and channels
• Customer focussed with a strong attention to detail
• Ability to work under pressure and on own initiative
• Organised, proactive and self-motivated – with the ability to prioritise
• Understanding and experience of running social media channels, with knowledge of best practice
• Experience adding and managing content in a client management system
• Experience using an email marketing platform
• Competent in the use of Microsoft office products
• Knowledge of Photoshop or equivalent design software
• Good team working skills

Whilst we would love to respond to every applicant applying to our roles, we are unable to reply to everyone due to the high number of CV’s we receive on a daily basis. Please be aware that if you haven’t been contacted within 10 working days then unfortunately you have not been successful this time around.