Vacancy details

Claims Handler Administrator (J8666) – Bristol – Up to £18K

Salary range: Not specified Categories: Administration, Legal Employment term: Permanent Location: Bristol Vacancy Status: Vacancy Filled Posted on: March 8th, 2018 Apply now

Claims Handler Administrator (J8666) – Bristol – Up to £18K

Our client, a global legal firm in Central Bristol is recruiting in their Claims Handling Team. The team handles professional indemnity schemes on behalf of leading insurers, acting under delegated authority levels.

The desire is to build the team and proactively expand the scope of its fixed fee work across claims handling schemes and books of defendant PI work, by obtaining new business and contracts, whilst also consolidating and strengthening the relationships with our existing clients.

Working with a team leader and paralegals, you will be responsible for completing administrative tasks which are vital for excellent service and efficient delivery of our service.


File opening, closing and all associated processes

Conflict checking

System set up and data input

Producing claims prints and extracting relevant data reports

Management of a centralised mailbox

General administrative support for the team

Updating case management systems

Updating finance logs

Dealing with invoices

Booking travel tickets and accommodation for the team.

Compliance with all internal and external SLAs

Attributes & experience:

Keen attention to detail

Organised and efficient

Interested in process and technology

Extensive knowledge and confident use of Microsoft office (including Excel, Word, PowerPoint and Outlook)

Commercially aware, with a good grasp of what clients want and how they fit into the process

A confident person, with strong written and verbal communication skills

Hardworking, enthusiastic and motivated, needing little supervision

Commitment – willingness to turn a hand to whatever tasks are needed to meet the team’s aims

Ability to deal with difficult or demanding situations

Self-starting and able to self-manage effectively


Previous experience of data entry

Strong customer service, telephone and client facing skills


Previous experience of working in a law firm / professional services business

Involvement in process design / improvement projects

Experience of case management systems


Our client will offer you a flexible benefits package of your choice, so you can pick to suit your needs! Here are just a few of the perks available:

  • Car Parking
  • Childcare vouchers
  • Holiday flex
  • Dental/Medical insurance
  • Even massages are on offer!

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