Claims Handler Administrator (J8666) – Bristol – C £18K
Our client, a global legal firm in Central Bristol is recruiting in their Claims Handling Team. The team handles professional indemnity schemes on behalf of leading insurers, acting under delegated authority levels.
The desire is to build the team and proactively expand the scope of its fixed fee work across claims handling schemes and books of defendant PI work, by obtaining new business and contracts, whilst also consolidating and strengthening the relationships with our existing clients.
Working with a team leader and paralegals, you will be responsible for completing administrative tasks which are vital for excellent service and efficient delivery of our service.
File opening, closing and all associated processes
System set up and data input
Producing claims prints and extracting relevant data reports
Management of a centralised mailbox
General administrative support for the team
Updating case management systems
Updating finance logs
Dealing with invoices
Booking travel tickets and accommodation for the team.
Compliance with all internal and external SLAs
Attributes & experience:
Keen attention to detail
Organised and efficient
Interested in process and technology
Extensive knowledge and confident use of Microsoft office (including Excel, Word, PowerPoint and Outlook)
Commercially aware, with a good grasp of what clients want and how they fit into the process
A confident person, with strong written and verbal communication skills
Hardworking, enthusiastic and motivated, needing little supervision
Commitment – willingness to turn a hand to whatever tasks are needed to meet the team’s aims
Ability to deal with difficult or demanding situations
Self-starting and able to self-manage effectively
Previous experience of data entry
Strong customer service, telephone and client facing skills
Previous experience of working in a law firm / professional services business
Involvement in process design / improvement projects
Experience of case management systems
Our client will offer you a flexible benefits package of your choice, so you can pick to suit your needs! Here are just a few of the perks available:
- Car Parking
- Childcare vouchers
- Holiday flex
- Dental/Medical insurance
- Even massages are on offer!